Effective Date: Dec 2025

App Name: KMCC Sharjah – Family Care

Developer: Kyle Solutions Private Limited

Contact Email: dev@kylesolutions.in

1. Introduction

This Privacy Policy explains how Kyle Solutions Private Limited (“we”, “us”, or “our”) collects, uses, stores, and protects information when you use the KMCC Sharjah – Family Care mobile application (“App”).

The App is an official membership management and welfare services platform for members of the Kerala Muslim Cultural Centre (KMCC), Sharjah. It allows approved members to manage their membership, submit applications, view benefits, and access community services.

The App does not provide public account registration. Membership accounts are created only after manual verification and approval by KMCC administrators.

By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to manage KMCC membership and provide community welfare services.

a) Information You Provide

Membership & Profile Information

  • Full name
  • Email address
  • Mobile number (UAE / India)
  • Date of birth
  • Gender
  • Residential address (UAE / India)
  • District, constituency, and local administrative details
  • Family / nominee details (where applicable)
  • Profile photo (only if you choose to upload)

Identity & Verification Information

  • Emirates ID number
  • Emirates ID validity date
  • Supporting documents uploaded for verification

Account Information

  • ERPNext user account identifier (username)
  • Password (securely handled and never stored in plain text)

b) Information Collected Automatically

  • Device model and operating system version
  • App version
  • IP address (security and abuse prevention only)
  • Network connectivity status

c) App Permissions

Camera / Media Access

  • Used only when you upload a photo or document
  • No access without your action

Internet Access

  • Required to connect securely to ERPNext backend

The App does not request:

  • Location
  • Contacts
  • Microphone
  • Bluetooth

3. How We Use Your Information

  • Membership management
  • Authentication and security
  • Community and welfare services
  • Operational improvement

4. How We Share Your Information

  • Authorized KMCC administrators
  • ERPNext backend system
  • Legal requirements

5. Data Retention and Deletion

We retain personal data only as long as necessary. Inactive memberships may be archived or deleted.

Account Deletion

  • Log in to the App
  • Go to Services / Account Settings
  • Select Delete Account
  • Confirm deletion

6. Data Security

  • Secure server infrastructure
  • Role-based access control
  • Encrypted communication

7. Children’s Privacy

The App is intended for adult members. We do not knowingly collect data from children under 18.

8. Changes to This Privacy Policy

Updates will be reflected here with a revised effective date.

9. Contact Us

Kyle Solutions Private Limited
dev@kylesolutions.in

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