Privacy Policy

Effective Date: July 2026

App Name: Dine8

Developer: Kyle Solutions Private Limited

Contact Email: dev@kylesolutions.in

1. Introduction

This Privacy Policy explains how Kyle Solutions Private Limited ("we", "us", or "our") collects, uses, stores, and protects information when you use the Dine8 mobile application ("App"). The App is a restaurant point-of-sale (POS) and order management platform designed for restaurant owners, staff, and authorized users. It enables users to manage tables, process dine-in, takeaway, and delivery orders, generate invoices, and manage menu items. The App does not provide public account registration. User accounts are created and managed by authorized restaurant administrators. By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate the restaurant POS system and provide order management services.

a) Information You Provide

Account & Profile Information

• Full name
• Email address
• Mobile number
• User role (Admin / Staff / Cashier)
• Profile photo (only if you choose to upload)

Business Information

• Restaurant name and address
• Table configurations
• Menu items, pricing, and categories
• Order details (items, quantities, amounts)
• Customer name (for order identification only)

Payment & Invoice Information

• Invoice amounts and payment methods
• Transaction records
• Tax and discount details

b) Information Collected Automatically

• Device model and operating system version
• App version
• IP address (for security and abuse prevention only)
• Network connectivity status

c) App Permissions

Camera / Media Access

• Used only when uploading menu item images or profile photos
• No access without your explicit action

Internet Access

• Required to connect securely to backend services

Printing / Bluetooth

• Used only for connecting to receipt printers
• No background access

The App does not request:

• Location tracking
• Contacts
• Microphone
• Background location

3. How We Use Your Information

• Order Management – Processing and tracking dine-in, takeaway, and delivery orders
• Authentication & Security – Verifying user identity and managing access permissions
• Invoice Generation – Creating bills, receipts, and transaction records
• Menu Management – Maintaining menu items, categories, pricing, and combo offers
• Operational Improvement – Analyzing usage patterns to improve app performance and features
• Customer Communication – Sending order-related notifications

4. How We Share Your Information

We do not sell, rent, or trade your personal information. Information may be shared only with:

• Authorized restaurant administrators who manage staff accounts and business operations
• Backend server infrastructure for data processing and storage
• Payment processors (if applicable) for completing transactions
• Legal authorities when required by law, regulation, or legal process

5. Data Retention and Deletion

We retain personal data and business records only as long as necessary for operational and legal purposes. Order and transaction records may be retained for accounting and compliance requirements.

Account Deletion

To request account deletion:

• Contact your restaurant administrator, or
• Email us at dev@kylesolutions.in with your account details
• We will process the deletion within 30 days

Upon deletion, your personal data will be permanently removed. Business transaction records may be retained in anonymized form as required by applicable laws.

6. Data Security

We implement appropriate security measures to protect your information:

• Secure server infrastructure with encrypted communication (HTTPS/SSL)
• Role-based access control (Admin, Staff, Cashier permissions)
• Encrypted password storage (passwords are never stored in plain text)
• Regular security updates and monitoring

7. Third-Party Services

The App may use the following third-party services:

• Backend API services for data processing
• Cloud hosting providers for secure data storage
• Printing SDKs for receipt generation

These third-party services have their own privacy policies governing how they handle data.

8. Children's Privacy

The App is intended for use by authorized restaurant staff and administrators. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Kyle Solutions Private Limited
1st Floor, 63/253a2 Yil Complex Kozhikode, KL 673006 India
Email: dev@kylesolutions.in